Workshop for physicians

The first day of COME 2013 will be dedicated to a pre-conference workshop, in which you will have the unique opportunity to attain theoretical and practical training on medical error disclosure and practice your disclosure skills in a non-threatening environment. In addition, you will receive immediate feedback from disclosure experts, patients, and health care representatives. This workshop constitutes an excellent opportunity for you to enhance your communication skills with your patients and colleagues in response to adverse events, and demonstrates your commitment to enhancing patient safety.   
Space is limited, so do not hesitate to register now by sending us the attached leaflet. We look forward to welcoming you at the COME 2013 pre-conference workshop in March!

 

COME Workshop schedule: "Medical Error Disclosure"

 


9:00

 

 

10:45

 

 

 

11:00

 

 

12:00

 

13:00

 

 

14:45

 

 

 

15:00

 

 

17:00

PART I: SETTING THE STAGE

 

Pre-training assessment of disclosure decision-making processes; disclosure conduct simulations with patient actors

 

Coffee break

 

PART II: TRAINING

 

Lecture: "Medical error disclosure competence"
(Prof. Dr. Hannawa, Università della Svizzera italiana)

 

Lunch

 

Practice: Implementing disclosure skills in role-play with patient actors; patient, peer and expert feedback

 

Coffee break

 

PART III: EVALUATION

 

Post-training evaluation of error disclosure decision-making, final disclosure conduct simulations with standardized patient actors

 

Debriefing

 

* providers will receive a report that documents their personal pre-/post-training disclosure conduct improvements following the week of the workshop.